Refund Policy

02Payments are generally final

A plan gives immediate access to AI generation, and every request is processed by paid AI services at the moment you make it. For this reason, payments for plans, including renewals, are generally non-refundable once the plan is active, and we don’t refund unused parts of a subscription period.

03When a refund is possible

We will consider a refund if you ask within 14 days of the transaction and:

• You were charged more than once for the same plan
• A problem on our side kept you from using the Service and we couldn’t fix it
• You were charged for an automatic renewal you didn’t mean to keep and haven’t used the plan since the renewal
• The law of your country gives you a right to a refund

Each request is reviewed individually, taking into account how the plan has been used.

04Refund abuse

We and Paddle may refuse a refund where there is evidence of fraud, refund abuse or other manipulative behaviour, for example buying a plan, generating images and then asking for the money back, or doing so repeatedly.

05Right of withdrawal

If you are a consumer in a country that gives you a statutory right to withdraw from an online purchase (for example in the EU, EEA, Switzerland or the UK), that right applies as described in Paddle’s Refund Policy, including its rules for digital content supplied immediately with your consent.

06Cancelling your plan

You can cancel at any time from the Billing page. Cancelling stops future renewals, and your plan stays active until the end of the period you paid for. If a refund is granted, the subscription is cancelled and the plan ends immediately.

07How to request a refund

Email us from the address of your account with your order number from the Paddle receipt, or contact Paddle directly at paddle.net. Approved refunds go back to the original payment method.

08Contact us

If you have any questions about refunds, please contact us at: